Focus groups

  • Master the art of conducting a focus group
  • Mix of theory and practical exercises for proven success

Do you know what your customers are thinking and feeling? A focus group can help you find out. A well run focus group can give you valuable insights and help you plan better products and services. This practical course will teach you how to run a focus group give you the skills you need to set up and run great focus groups.

Course Dates and Location

    Start Date:
    End Date:
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    Bring us in-house

    If you have four or more people who would like to attend this course, then In-Company Training could be the most cost-effective option. We can deliver this course virtually or face to face for your organisation, on a date and time that suits you.

    Contact one of our Training Coordinators on 020 7490 3030, e-mail training@wordpress-700735-5529497.cloudwaysapps.com or through the contact us form for more information and a quote.

    Course Details

    Course Outline

    Over the day you will cover:

    • When and how to use focus group research methodology.
    • Establishing appropriate aims and objectives.
    • Preparing a topic book.
    • Recruiting the participants.
    • Finding the right venue.
    • Identifying and formulating the right questions.
    • Developing and using visual aids.
    • Moderating skills.
    • Creating an informal, relaxed atmosphere.
    • Asking questions.
    • Using visual aids, case studies and other stimuli.
    • Keeping discussion on track.
    • Handling difficult situations.
    • Recording the discussion.
    • Analysing and reporting findings.
    Who Is This Course For?

    The people who will find this running a focus group training course useful are:

    • Communication and marketing professionals who want to run focus groups.
    • Managers who want to undertake stakeholder research.
    • Anyone who wants to commission an agency to conduct a focus group and would like to understand the process.

    Itec Skills & Employment works with people from all sectors including the public sector, voluntary sector, corporate sector, and private sector.

    What Will This Course Help Me Do : Learning Outcomes?

    The how to run a focus group course will help you understand the role of focus groups and enable you to take a hands-on role in running a focus group. After the course you will be able to identity when a focus group is the appropriate qualitative research method, develop and run an effective focus group, analyse, and report on the outcomes from a focus group.