Learner Support Coordinator JGW+
Salary banding: £23,566
Location: Cardiff (Onsite)
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm
As a Learner Support Coordinator, your primary role is to conduct progress reviews, identify areas for improvement, provide guidance, and offer support to enhance the learning experience.
Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your Impact
- Conduct regular and comprehensive progress reviews for JGW+ Learners, assessing their achievements, challenges, and overall achievement of ILP.
- Provide individualised support to learners based on progress reviews, addressing specific needs and challenges to ensure successful participation in the programme.
- Collaborate with learners to set realistic goals and develop action plans, tracking progress and adjusting strategies as needed.
- Collaborate and foster clear communication with JGW+ team members, and relevant stakeholders to ensure a coordinated approach to learner support.
- Maintain accurate and up-to-date records of learner progress, utilising data management systems and digital platforms to track achievements, milestones, and areas for improvement.
Job Criteria
Essential
- A strong passion for working with young people and supporting their growth.
Excellent interpersonal and communication skills.
Full Driving Licence and use of own vehicle
Willingness to undergo a DBS check (cost covered by the company) and EWC registration -
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Employee Benefits
Itec is an Employee Owned organisation. This status allows our employees to have greater engagement and ownership in the future growth and success of Itec. At Itec we are passionate about our people and collaborative in the way we work. We are:
- Leading provider of work-based learning programmes for 40 years
- Employee Owned organisation
- Investors in People Platinum
- Disability Confident Leader
- Living Wage Employer
As an Employee Owned business, our people are our main asset, and everyone has a say in the direction that the business is heading. As a valued employee owner, you will be entitled to receive the below corporate benefits:
- Contributory Pension Scheme
- Being an employee owner as part of the EOT
- 30 days annual leave plus bank holidays and Christmas shutdown
- Annual bonus (subject to qualifying criteria)
- Life Assurance
- Personal development and career opportunities
- Employee Mental Health first aiders
- Employee Assistance Programme
- Medicash – Healthcare scheme
- Length of Service Payment Scheme
- Employee of Month Awards
- Discounts on Gym Membership and fitness products discounts
- Travel expenses and business mileage
- Cycle to Work Scheme
- Social & Charity Events
- Refer a Friend Payment Scheme
- NUS/ Totum discount card
The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.
This role is subject to a DBS check. The cost of the DBS check will be met by the company.
Itec operates as an equal opportunities employer, and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.
Itec reserves the right to close this vacancy sooner if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
If you do not hear from us within 2 weeks, unfortunately you have been unsuccessful.